Welcome to Ngandori Water & Sanitation Company PLC !

The Ngandori Water & Sanitation Company PLC is a water services provider (WSP) licensed by the Water Services Regulatory Board (WASREB) to provide potable, efficient and cost effective water for domestic use, to consumers in its area of coverage.

Message from the Managing Director.

Water is not just a resource; it’s a lifeline that connects us all. It nurtures growth, sustains life, and fuels progress. At Ngandori Water & Sanitation Company PLC, we recognize the immense responsibility that comes with being entrusted as stewards of this vital element.

This recognition fuels our passion to constantly strive for groundbreaking solutions that address the diverse water needs of today and tomorrow.

1. Application Submission

Begin by visiting the nearest office to obtain the application form for a water connection. Fill out the form accurately with all the required information.

2. Documentation

Along with the application form, you will need to submit certain documents, which may include: Proof of ownership or tenancy agreement for the property where the water connection is requested, a copy of your national identification, any other documents specified.

3. Site Inspection

After submitting your application, the water company will conduct a site inspection. This involves a representative visiting the property to assess the feasibility of providing a water connection and to determine the best location for it.

Getting a Water Connection

4. Connection Fee Payment

Once the site inspection is completed, you will receive information about the connection fees and related charges. These fees can vary based on factors such as the type of connection and other considerations. Make the necessary payment as instructed

5. Connection Installation

After receiving the payment, the water company will schedule the installation of the water connection. This process involves connecting your property to the main water supply line.

6. Meter Installation

A water meter will be installed along with the connection. This meter measures the amount of water you use, and you will be billed accordingly. Ensure that the meter is installed accurately and securely.

Payment Methods

Easy and Convenient Ways to Pay your Water Bills.

Lipa na Mpesa

Cheque

Cooperative Bank

Daima Sacco

Nawiri Sacco

Our Partners & Regulators

We have met all the standards set by the water service regulatory bodies that are under the Ministry of Water and Irrigation in Kenya. We adhere to the guidelines in ensuring provision of high quality services to the community.